WPS Website Care Plan

The Care Plan is $175/month for standard WordPress sites. WooCommerce sites — which require extra monitoring and more hands-on support — are $225/month. Both plans include expert updates, proactive security, backups, performance monitoring, and expert support time.

Billing is subscription-based, charged automatically every 30 days to your credit card. You can cancel anytime — no long-term contracts, no hidden fees.

Takeaway: Clear, flat-rate pricing — no contracts, no surprises.

Most low-cost services rely on automation — updates run on a schedule, but no one’s really watching. If something breaks, it can go unnoticed and unresolved.

With the WPS Care Plan, updates are done by a WordPress expert who checks your site before and after — and can step in if anything goes wrong.

Takeaway: Updates aren’t just automated — they’re handled with care by someone who knows your site.

No. The WPS Website Care Plan runs on a flexible, subscription-based model. Your credit card is charged automatically every 30 days through Stripe, and you can cancel anytime before the next cycle — no contracts, no long-term commitment.

Takeaway: Clients stay because it works — not because they’re locked in.

Each plan includes up to 1 hour of expert support every 30 days — consulting, design, or development — tailored to your needs and aligned with WPSimplifyd’s Phased Approach.

This time can be used for a wide range of requests, including but not limited to:

Consulting + Strategy

• Planning support for upcoming site improvements
• Strategy sessions or audits
• Content or SEO recommendations
• Light copy edits with an eye toward UX and search visibility

Design + UX

• Homepage or layout refinements
• Mobile adjustments
• Styling tweaks to better match your brand
• Visual cleanup or accessibility improvements

Development + Fixes

• Bug fixes or plugin troubleshooting
• Page speed optimization
• Emergency rescue work (minor issues)
• Custom functionality updates or tweaks

It’s not about the task — it’s about the time. Any request that fits within the hour is fair game. If it goes beyond that, additional time is invoiced at $100/hr and payable within 10 days. Credit card is preferred. Unused time doesn’t roll over, so it’s best to use your expert hour before the billing cycle ends.

Takeaway: You get up to 1 hour of expert help every 30 days — a valuable resource that resets with each billing cycle. Additional time is billed as needed.

Yes — the hour can be used for more than technical work. Many clients use it for strategy, like reviewing analytics, setting site goals, or planning improvements. Whether it’s a fix, an adjustment, or a strategic conversation, the same time rules apply: up to 1 hour every 30 days, with additional time invoiced if needed.

Takeaway: Your support hour is flexible — use it for fixes, improvements, or strategy.

Unused time doesn’t roll over. The Care Plan is built for consistent, ongoing support — not for banking time. Think of the included hour as a monthly opportunity to make fixes, improvements, or strategic progress — big or small.

Takeaway: Use your hour each cycle — it resets every 30 days.

The Care Plan includes up to 1 hour of expert support every 30 days. If a request takes longer, additional time is invoiced at $100/hour. This keeps small tasks simple — and makes larger needs manageable without surprises.

Takeaway: One hour is included; anything beyond that is invoiced at a clear, flat rate.

Extra support is billed at $100/hour, and you’ll only be invoiced for the actual time used. Whenever possible, you’ll get a heads up if something looks like it might go beyond the included hour — but in many cases, the full scope isn’t clear until the work is underway, especially during emergencies.

That said, time is tracked fairly — and support is always focused on real progress, not padding hours.

Takeaway: Support beyond the included hour is invoiced at a clear hourly rate — no surprises, no fluff.

Yes. If you’ve got a larger project in mind, your included support hour can be applied toward it. For example, a 5-hour project in a given month would be invoiced for 4 hours — and the invoice will show a credit for your included hour, as long as it hasn’t already been used.

Takeaway: Your monthly hour isn’t isolated — it can help offset the cost of larger projects.

Great — those are exactly the kinds of improvements WPSimplifyd helps with. The included support hour is often a good starting point for planning or tackling smaller pieces. When you’re ready for more in-depth work, WPSimplifyd’s Phased Approach is designed to guide those bigger changes — from refining your messaging to redesigning key pages or improving visibility through SEO.

The Care Plan keeps your site stable and secure, so you can move forward with confidence when it’s time for bigger moves.

Takeaway: Some improvements can start with your support hour — WPSimplifyd’s Phased Approach takes you further when you’re ready.

Support hours are tied to the specific website covered by your Care Plan. Each site needs its own plan to ensure it gets the focused attention, protection, and performance oversight it deserves.

Takeaway: Support is site-specific — one plan per site ensures every site gets expert care.

WooCommerce sites are fully supported under the Care Plan, including updates, monitoring, and proactive checks for things like plugin conflicts or payment gateway issues. Because these sites involve more moving parts, the plan does cost slightly more to account for the extra oversight and hands-on care they require.

Takeaway: WooCommerce support is included — the plan simply adjusts to match the added complexity.

WPSimplifyd supports all types of WordPress themes — from custom Divi builds to sites running on Elementor, Gutenberg, or older custom themes. If your site is built on WordPress, it’s covered.

That said, WPSimplifyd has specialized in Divi since 2015, with deep experience designing, customizing, and troubleshooting Divi-specific sites. So if you’re using Divi, you’re in especially good hands — but it’s not a requirement.

Takeaway: Divi is a specialty — not a limitation. If it runs on WordPress, WPSimplifyd can help.

WordPress has built-in options for automatic updates and some hosts provide basic backups — but these tools don’t check for plugin conflicts, verify backup integrity, or troubleshoot when something goes wrong.

With the WPS Website Care Plan, updates are handled manually, backups are verified, and a real expert reviews your site afterward to make sure everything is still working as it should.

Takeaway: Auto-updates don’t check your site — but WPSimplifyd does.

You can cancel anytime, and your plan will stay active through the end of your current billing cycle. No partial refunds are issued mid-cycle.

A one-time setup fee per site helps cover the work of securely connecting, reviewing, and configuring your site for ongoing care. This fee is often waived for new clients — but if you cancel (or pause) and later return, the setup fee will not be waived.

If you need to cancel, just reach out — WPSimplifyd is happy to help. You can also manage billing through Stripe if preferred.

Takeaway: Cancel anytime — but returning after a break means paying the setup fee.

The Care Plan is designed for continuous protection. Pausing isn’t recommended — gaps in coverage can leave your site at risk.

If you do pause and later return, a $150 setup fee applies per site to reconnect, reassess, and reinstate full monitoring and care. This keeps your service stable and discourages stop-and-start cycles that can compromise site health.

Takeaway: The plan works best as uninterrupted protection — pausing adds risk and a restart fee.

The Care Plan is meant to maintain and protect sites that are already in working condition. If your site is broken, hacked, or has been neglected, those issues need to be resolved first.

That’s where WPS Website Rescue comes in — a one-time service to clean, repair, and stabilize your site before ongoing care can begin. In rare cases, WPSimplifyd may decline sites that are too far gone to be brought under care.

Takeaway: The Care Plan isn’t a quick fix — broken or hacked sites need rescue work first.

Some plugin licenses are included as part of your Care Plan — especially trusted tools WPSimplifyd installs and supports directly. But many premium plugins — particularly those already in place before you sign up — require your own license and ongoing renewal.

If a plugin license expires and you choose not to renew it, WPSimplifyd will still monitor and alert you to known vulnerabilities. However, if warnings are ignored and the plugin remains out of date for more than 2 months, and the site is later found to be compromised, a $500 minimum Website Rescue fee will apply — even if the vulnerable plugin can’t be confirmed as the exact cause.

Please note: infections sometimes begin before a Care Plan starts. That’s why it’s critical to resolve outdated or unlicensed plugins as soon as possible.

Takeaway: Some licenses are covered; most are not. Renew outdated plugins promptly to reduce risk and avoid costly recovery work.

Most sites are fully set up within 2–3 business days. Setup includes installing monitoring tools, configuring backups, running a full security scan, and performing initial updates — often on a staging site to confirm stability before touching your live site.

If your site has deeper issues or needs a Website Rescue first, setup may take longer — but you’ll be informed upfront if that’s the case.

Takeaway: Setup is usually quick — just a few days — unless deeper repair work is needed first.